Terms and Conditions

DEFINITIONS
“THE "BUSINESS” means Teepees and Treats. ABN: 18695219326

“THE HIRER“ means the person(s) hiring equipment and/or purchasing purchase items.
“EQUIPMENT” means goods hired as they appear on the Booking Agreement.
“PURCHASE ITEMS” means goods purchased as they appear on the Booking Agreement, and not expected to be returned to the business.
"GOODS" means equipment and purchase items.
“THE AGREEMENT” means the Booking Agreement of goods ordered, including Terms and Conditions.
"EVENT" means the event, gathering or occasion, for which the goods are being provided
"THE WEBSITE" means the business website www.teepeesandtreats.com.au

BOOKING AND DEPOSIT
A non-refundable deposit of $100 will be required at time of booking to hold your event date(s). Payment of deposit must be in the form of direct deposit, with bank deposit details available from the business website.  The deposit shall only be paid upon acknowledgment of the terms and conditions of this agreement.  This $100 will contribute toward the overall cost of the invoiced amount.

FINAL PAYMENT
All outstanding payments are due 7 days prior to the date of the event.  Balances to be paid include the final total on the invoice, minus the deposit paid.  Final balances not received prior to this deadline will result in the cancellation of the event.  Equipment and services booked by the hirer for the cancelled event date(s) will then be made available to other hirers.

CANCELLATION OR RESCHEDULE
The $100.00 deposit is non-refundable.  For outright cancellations for any reason more than 7 days prior to the event, this amount will be forfeited by the hirer.  For outright cancellations within 7 days of the event, 100% of the invoiced/paid amount will be forfeited by the hirer.  Any amount paid to the business by the hirer may be used as credit towards a event at a rescheduled date, a gift voucher, or may be used to purchase other goods or services available from the business.

FORM OF PAYMENT
Payment of deposit must be in the form of direct deposit, after acknowledgement and acceptance of this agreement.  Subsequent payment(s) may be by direct deposit or cash.   Details for payment available on business website.

DELIVERY FEES
The business will personally deliver goods to an address nominated by the hirer if delivery option is chosen.  Delivery charges are included in the quoted price.

DELIVERY OF GOODS BY BUSINESS
When the hirer chooses a service including delivery by the business, the business will only deliver goods personally to the hirer.  The hirer must therefore be present at the nominated address to accept the goods at an agreed upon time.  Failure of the hirer to be present for collection will result in cancellation of event.  Cancellation policy will then apply.  Onus is on the hirer to inspect goods upon receipt and report (to the business) any damage to goods or discrepancies to the hire agreement, whilst the business is present.  The business may, through negotiation with the hirer, attempt to resolve any such faults or discrepancies prior to the event where practicable.  The business is not obliged to compensate the hirer for any such faults or discrepancies reported after the event.

SETUP OF GOODS BY BUSINESS
The hirer is responsible for ensuring sufficient space is available and made clear for the equipment hired.  The website of the business provides necessary details of space required.  When the hirer chooses a service including setup by the business, the business will set up and dismantle equipment in accordance with description of product and services outlined on the website.

COLLECTION OF EQUIPMENT BY BUSINESS
When the hirer chooses a service including pickup by the business, the business will only collect goods personally from the hirer.  The hirer must therefore be present at the nominated address to return the goods at an agreed upon time.  Failure of the hirer to be present for collection will result in additional hire charges.  The business will dismantle and pack equipment for collection.

PICKUP OF GOODS BY HIRER
When the hirer chooses a service including  pickup of equipment from the business, the business will only provide goods personally to the hirer.  A copy of the hirer's driver's license must be sent to the business prior to pickup of the equipment.  The hirer must arrive at the nominated address to accept the goods at an agreed upon time.  Failure of the hirer to be present for collection will result in cancellation of service.  Cancellation policy will then apply.  Onus is on the hirer to inspect goods upon receipt and report (to the business) any damage to goods or discrepancies to the hire agreement, whilst the business is present.  The business may, through negotiation with the hirer, attempt to resolve any such faults or discrepancies prior to the event where practicable.  The business is not obliged to compensate the hirer for any such faults or discrepancies reported after the event.

RETURN OF GOODS BY HIRER
When the hirer chooses a service including  drop-off/return of equipment to the business, the hirer will only provide goods personally to the business.  The hirer must therefore arrive at the nominated address to return all hired goods at an agreed upon time.  Failure of the hirer to return the goods will result in forfeit of the bond.  The business will inspect the goods after return by the hirer and, if all equipment is returned undamaged, a full refund of the bond shall be made to the hirer within 7 days of return of the equipment.  

DAMAGED OR MISSING EQUIPMENT
Loss, damage to, or breakage of equipment during the hire period is the responsibility of the hirer. Repair or replacement charges for damaged equipment will be actioned after the hire date.  An applicable fraction of the bond amount will be retained by the business to cover the cost of any missing or damaged equipment incurred during the hire period.

LIABILITY TO THIRD PARTIES
The business will not be liable for any personal injury, death or damage to property.